EOH SAP Services – roles and responsibilities

Capability Head

Run the Projects like a business to maximize Value

  • Demand Planning
  • Forecasting
  • Scheduling
  • Resourcing
  • Increased participation as a trusted advisor
  • Develop long-term goals
  • While sharing short-term objective for priority involvement
  • Drive overall joint delivery strategy

Solution Management

Drive priorities to support business and operational goals

  • Utilisation 80/20
  • Solution Architecture
  • Interviewing
  • Mentoring
  • Road map
  • Delivery Management
  • Increased number of successful projects
  • Translate business requirements into program deliverables
  • Coordinate support needs via the Project Office
  • Drive support roll-out plan

Delivery Team

Execute on time / Resource Management

  • Utilisation
  • Subject Matter Expertise
  • Research / Workshops
  • Better use of highly skilled consultants
  • Ensure business processes are implemented
  • Ensuring proven methodologies is utilized to drive a long-term sustainable solution

Quality Management (PMO)

Ensure no disruption of business systems & users

  • Customer Satisfaction
  • Project Council
  • Risk & Quality Management
  • Reduced number of incidents and problems that impact business
  • Secure implementation success in terms of qulity, scope and time
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